Now that patient satisfaction scores affect the amount of Medicare reimbursement for hospitals, part of the federal health care law known as Obamacare, there is a renewed focus on making sure that food quality and hospitality are taken seriously.

The Economics

Hospitals can also save thousands of dollars each year by letting patients order meals room-service style which reduces food waste. In addition to better patient satisfaction scores an increase in food quality can boost on-site cafeterias.

At UNC Health Care in Chapel Hill, NC food costs at the hospital fell by $400,000 in the first year of its “Restaurant Delivery” system because items not served to patients during peak meal periods are sent to hospital cafeterias to avoid waste. – Kaiser Health News

Delivering Patient Satisfaction

Cambro Healthcare has a full room service offering: temperature retention system, meal delivery ware, room service trays, personal size pitcher for water and the new 10-Tray Meal Delivery Cart.  The 10-tray meal delivery cart is ideal for room service operations and small facilities. The self-venting door and louver on the back of the cart provide air circulation throughout the cart to optimize food quality during transportation.

Click here to contact a Cambro rep about the 10 Tray Cart and other Cambro Healthcare products.