Lake Charles Memorial Hospital Breaks Free From Long Lines

Deb and Debra in cafe at Lake Charles Hospital
Deborah Fontenot (right) and Cafe Manager

We are excited to announce Deborah Fontenot, LDN, R.D. Director, Nutritional Services at Lake Charles Memorial (Lake Charles, Louisiana) as the winner of the Cambro ProUp contest!

Cambro launched the ProUp campaign in May and the response from foodservice operators was overwhelming. Contestants were asked to share stories on what they wanted to break free from. Responses ranged from inconvenient processes, messy storage, lousy shelving and unnecessary rewashing of glassware as a result of not having the proper equipment.

Deborah’s ProUp Story

“Although Café Bon Vie [cafeteria] was built only 3 years ago, we are quite a fast growing hospital and are adding doctors all the time. Our employees work in a hectic environment and a number of them have asked how we can make their life easier. One of their responses is that they need to get through the cash register faster so that they may have more time to relax during their break,” shared Deborah.

85 to 90% of the foodservice we provide is dedicated to staff and visitors and it’s time for us to expand meal offerings beyond the cafeteria.

Lake Charles Hospital - Cambro blog“I want to establish a “grab and go” kiosk away from the cafeteria (Café Bon Vie) and into the atrium for increased employee and visitor access that will provide faster cashiering service via a small separate unit rather than funneling all the “grab and go” purchases in with the complete food purchases. Currently, a wide variety of foods are being served at Café Bon Vie, from hot meals, sandwiches to salads including grab ‘n go options. Adding a CamKiosk that offers similar options in the atrium would help alleviate overcrowding and allow us to service our guests more efficiently.”

With a dedicated staff member managing the preparation, stocking, serving, cashiering and breakdown of the CamKiosk, the facility will be able to ultimately run a more efficient operation with higher satisfaction among staff and visitors.

You’ll hear more from Deborah soon as we’ll be traveling to Lake Charles to see how the CamKiosk improves the foodservice operation.

Cambro CamKiosk Product Info | Cambro Pro Up Campaign

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