“We opened and we obviously have been inundated with guests from Day One. We’ve been a massive success thus far,” said Richard Jooste, Assistant General Manager at Time Out Market Cape Town.
The food hall received several tray samples from local brands but weren’t happy with the durability during testing or their designs. When they tried our Camtrays®, however, they couldn’t believe how durable they were, plus they featured a raised edge that made it easier for guests to pick up.
“The quality is just of a different aspect that we don’t normally get in South Africa; normally something gets made with the intention for it to break soon so that you can buy more, and these ones are just amazing,” said Jooste.
“In any other restaurant with any other tray, we'd have had to repurchase new trays five or six times over, so I am super, super ecstatic about these trays.”
Despite being used by tens of thousands of people a month for nearly a year, Jooste says their Cambro trays still look brand new.
“Normally, you’d expect to see a little bit of wear and tear; it doesn’t even have chips on the edges,” said Jooste. “The Cambro trays are the best trays I’ve ever worked with in my hospitality experience, which is close on three decades.”
In total, the market purchased 1,500 trays that must be washed multiple times a day to keep up demand.
“We always joke in this industry and say that the hospitality staff can break things that come with a lifetime guarantee, and it’s true, however, for the first time in my life…we have not been able to break or lose a single Cambro tray, and I have been flabbergasted by that,” said Jooste.
In addition to functionality, Cambro trays have the ability to be personalized with graphics and logos. Time Out Market opted to personalize their trays with their logo to make them pop and increase brand awareness. Because the trays are so attractive, they actually have a few less trays than they started with.
“In festive season, we receive obviously a massive amount of foreigners and tourists. We’ve already sold four or five trays to tourists who want them as a souvenir of the market,” said Jooste.
Cambro offers tray personalization for Camtrays, Camtread® Trays and fast food trays to aid brand recognition while customizing your service experience. Click here to design your Cambro tray now!
AUTHOR: ADRIANA COCHRAN IS THE DIGITAL COMMUNICATIONS MANAGER AT CAMBRO.
